FAQ's
BACKDROPS AND PRINTOUTS
Q. Can I customise my green screen?
A. You can have any green screen back ground you want. We have a wide range to choose from but you can also customise your own for an extra cost. This is a great idea for corporate events and product launches.
Q. Can I have colour or black and white prints?
A. Yes you can choose at the beginning of the event what type of effect you would like.
Q. Can you do different print layouts?
A. Yes there is an option for single photos or multi photos.
Q. Can I choose to have branding on my prints?
A. Absolutely! When you book our booths we will ask you what you would like on your printout and our Graphic Designer will help create this.
Q. Do we get unlimited photos?
A. Yes you get unlimited photos with all of our packages.
AT THE EVENT
Q. How long does the set-up take?
A. It takes around 30 -60 minutes to set up depending on what product you have and 45 – 60 minutes to pack away. Set-up and collection is included in all of our prices. If you wish to have the booth set up before the start time then there is a £40 per hour idle time fee.
Q. What happens if the Snap2ured is running late for set-up?
A. Snap2ured will stay for the extra time to compensate for time lost.
Q. What happens if the wedding/party/event is running late and you can’t get in to set-up?
A. Our staff are only contracted to stay for the original hire time, we will try to set-up as quickly as possible so you get the most time from the booth but we will not stay any longer than the original time booked. So please ensure we can set up 1.5 hours before your specified start time.
Q. What are the electricity requirements for your products?
A. We need access to a standard 13amp socket within 5m.
Q. What if we need help during the event?
A. All of our packages come with an attendant from Snap2ured.
Q. Will there be a problem if our event is on the 5th floor?
A. No, our products can fit anywhere and can be easily transported around venues but there may be a surcharge depending on the venue.
Q. Can it be used in marquees or outdoors?
A. Yes as long as the floor is level and the booth is sheltered from rain and there is a power source nearby.
Q. Do I need consent from guest/users when using social media integration?
A. Yes it is your responsibility to receive consent from your guests before posting their images. Snap2ured is not responsible for your content posted online.
AFTER THE EVENT
Q. How will I be able to view all of the photos from the event?
A. All images will be placed on our web gallery 3 – 4 days after the event and extras can be purchased. Some of our packages include a Cloud Link to access all pictures taken, we will need a strong WiFi connection.
Q. Who owns the pictures and photo rights from each event?
A. Snap2ured has sole ownership of all photos taken and processed from every event.
PAYMENT
Q. Do I need to pay a deposit?
A. Yes, a £50 non-refundable deposit is required to secure your booking 7 days before the event.
Q. What if I cancel my booking, what happens to my deposit?
A. Please refer to our terms and conditions page.
INSURANCE
Q. Do you have public liability insurance?
A. Yes, if you require a copy please ask.
Q. Have your photo booths been PAT tested?
A. Yes, if you require a copy please ask.